Privacy Notice
This Privacy Notice explains when and why we collect personal information, how we use it and how we keep it secure. We review this regularly to ensure it accurately reflects how we use your data.
If you have any questions, you can contact us at privacy@tavistockrelationships.or
What Information Do We Collect?
When you register for an account we will collect personal information such as your name and email address.
From time to time we may inform you of other training events you may be interested in. You can opt out of these emails at any time.
How we use and store your data
Teachable
Tavistock Relationships uses the Teachable platform in order to provide access to pre-recorded learning materials.
When you setup an account your information will be stored and managed within the Teachable platform.
The Teachable platform uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.
You can read Teachable's full Privacy Policy here Privacy Policy (teachable.com)
Stripe
If you make a purchase on this site you will be directed to make a payment via the Stripe Payment Gateway and will asked to provide card payment details.
Your card information will not be held by us. Stripe are a third-party payment processor who specialise in the secure online capture and processing of credit/debit card transactions and are compliant with GDPR
Mailchimp
We use a software platform called Mailchimp to send out information on Tavistock Relationships and our training events. Your name and email address will be stored with Mailchimp who keep all information on servers that are based in the United States and is GDPR compliant.
Mailchimp may automatically collect information when you interact with Marketing Campaign's, such as whether you have opened an email. You can read Mailchimp's full Privacy Policy Global Privacy Statement | Intuit
Keeping Your Data Secure
In order to ensure we keep your personal information as secure as possible, Tavistock Relationships has robust technical and organisational procedures. These include ensuring your data is only accessed by authorised members of staff for purposes relating to the delivery of our training services.
In order to ensure your data is secure we ensure all third party platforms are GDPR compliant and hold your data securely.
How Long Do We Keep Your Information?
Our retention periods are set to ensure we only keep data as long as is necessary and take into account statutory and legal obligations.
Your account on Teachable will be removed after 24 months without activity.
Your Rights
The GDPR gives you certain rights in relation to the data we hold about you. You can exercise the rights outlined below by contacting us:
Email: privacy@tavistockrelationships.org
Under the GDPR:
- You can find out what information we hold about you
- You can access a copy of the information we hold about you
- You can rectify any inaccurate or incomplete personal data
- You have the right to object to our processing of your personal information
- You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law
- You can have your registration information (if registering using our online booking system) sent to another provider
- You have the right to appropriate decision making (Tavistock Relationships does not use automated profiling or decision making)
- You can complain to a regulator if you think we have not complied with data protection laws. You can lodge a complaint with the Information Commissioner’s Office